OrigiPay™ Terms of Service
Last Updated: October 5, 2025
These Terms of Service form the agreement (“Agreement”) between you as a user (“you”) and Rocket Creationz (Pty) Ltd (“OrigiPay™,” "we," "us," or "ours") regarding your use of our websites, software, and other services (collectively, the “Services”). If you are using the Services on behalf of an organization, the term "you" refers to that organization.
IMPORTANT: BY CLICKING “REGISTER,” “SIGN UP,” OR SIMILAR WORDING TO CREATE AN ACCOUNT, OR BY USING THE SERVICES, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT CREATE AN ACCOUNT OR USE THE SERVICES.
PLEASE NOTE THAT THESE TERMS CONTAIN A WAIVER OF CLASS ACTION LITIGATION.
1. The Services
1.1. Your Services. The scope of your Services is described in your chosen subscription plan (“Subscription Terms”), which details the service plan, usage limits, pricing, and duration of your order.
1.2. Authorized Users. You and individuals you authorize ("Authorized Users") may use the Services as permitted by your Subscription Terms. You are responsible for the actions of your Authorized Users. If you use an email address procured by an organization (e.g., your work email), that organization may be able to claim ownership of the account and its content.
1.3. Use by Children. Our Services are not designed for or marketed to children under 18. If you use the Services to process information about minors, you are responsible for obtaining appropriate consent from the minor's parent or legal guardian.
1.4. Account Security. You are responsible for keeping your account access credentials (login, password) confidential and secure. If you lose your credentials, you may not be able to restore access to your account and your content.
1.5. Third-Party Dependencies. The Services depend on third-party networks and providers (like cloud hosting and payment gateways) that are outside our control. You acknowledge that we are not responsible for performance issues caused by such third parties.
1.6. Changes to the Services. We may enhance, upgrade, or modify the Services at any time. We will not materially reduce the core functionality of the Services during your subscription term without cause.
2. Content and Ownership
2.1. Your Content. “Your Content” means your documents, communications, and other content you or your Authorized Users upload into the Services. You own all rights to Your Content. You are responsible for ensuring Your Content complies with all applicable laws.
2.2. Feedback. If you provide any idea, suggestion, or feedback related to the Services (“Feedback”), you grant us a worldwide, royalty-free, perpetual license to use and incorporate that Feedback into our Services.
2.3. Infringing Content. If you believe any content on the Services infringes on your rights, please report it to our support team at rocketcreationz@gmail.com.
3. Confidentiality
"Confidential Information" is any non-public information disclosed by one party to the other that is reasonably understood to be confidential. Each party agrees to protect the other's Confidential Information with reasonable care and use it only for purposes of this Agreement. Your Content is your Confidential Information. You can delete your Confidential Information by deleting your documents or your account. We will remove deleted content according to our current data retention policies.
4. License and Acceptable Use
4.1. License to Use Services. We grant you a limited, non-exclusive, non-transferable license to use the Services for your personal or internal business use, subject to your compliance with this Agreement.
4.2. Acceptable Use. You will not (directly or indirectly): (i) resell or make the Services available to others except as intended through the core functionality; (ii) reverse engineer the Services; (iii) use the Services to host or transmit illegal, abusive, or fraudulent content; (iv) materially overload or disrupt the Services; (v) violate any law or anyone’s rights.
4.3. Protective Actions. If we reasonably determine that you have violated these use restrictions, we may suspend or terminate your access to the Services to prevent further violations.
5. Electronic Communications
By using the Services, you consent to receive electronic communications from us. These may include notices about your subscription, payments, security, and other matters related to the Services. Where permitted by law, this also includes consent to receive marketing communications.
6. Warranties and Disclaimers
6.1. Our Warranties. We warrant that the Services will operate substantially in conformance with this Agreement and will be provided using commercially reasonable security practices.
6.2. AS-IS; NO OTHER WARRANTIES. EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICES ARE PROVIDED “AS IS.” WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
6.3. NO LEGAL ADVICE. NONE OF THE SERVICES CONSTITUTE OR PROVIDE LEGAL ADVICE. YOU SHOULD CONSULT A QUALIFIED LICENSED ATTORNEY FOR SPECIFIC ADVICE. OrigiPay™ IS NOT A LAW FIRM, AND COMMUNICATIONS BETWEEN YOU AND US ARE NOT PROTECTED BY ATTORNEY-CLIENT PRIVILEGE.
7. Fees, Payments, and Refunds
7.1. Service Fees. You agree to pay all fees for the Services according to your Subscription Terms. All fees are payable in the currency specified in your Subscription Terms.
7.2. No Refund Policy. Except as otherwise required by law or expressly stated by us, all fees are non-refundable. This applies to subscription fees and any other charges. If you cancel your subscription, you will not receive a refund or credit for any partial subscription periods, but you will retain access to the Services for the remainder of your paid billing cycle. Payments made by buyers to sellers for documents are final, and any disputes must be resolved between the buyer and seller.
7.3. Taxes. You are responsible for paying all applicable taxes (like VAT or GST) imposed on your use of the Services.
7.4. Automated Billing. For subscriptions, you authorize us to charge your provided payment method for all recurring fees. To avoid interruption, we may work with your card provider to automatically update your payment information.
8. Limitation of Liability
IN NO EVENT WILL EITHER PARTY BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION. OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS WILL NOT EXCEED THE GREATER OF (I) ONE HUNDRED DOLLARS ($100) OR (II) THE AMOUNT OF FEES PAID BY YOU TO US DURING THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE. YOUR JURISDICTION MAY NOT ALLOW THIS LIMITATION, SO IT MAY NOT APPLY TO YOU.
9. Indemnification
You agree to defend and indemnify us from any third-party claim or liability arising from (a) Your Content infringing on another's rights or (b) your violation of this Agreement or any applicable law.
10. Term and Termination
10.1. Term. This Agreement begins when you first accept it and continues as long as you have an active subscription. Subscriptions automatically renew for successive periods unless terminated by either party.
10.2. Termination. You may terminate your subscription at any time via your account settings or by contacting support. We may terminate this Agreement for cause if you materially breach its terms (e.g., fail to pay fees, violate acceptable use).
10.3. Effect of Termination. Upon termination, your access to the Services may be immediately disabled. We will have no obligation to maintain or provide access to Your Content after termination, and we may delete it unless legally required to retain it.
11. No Class Actions and Waiver of Jury Trial
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE TO BRING CLAIMS SOLELY ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. EACH PARTY ALSO WAIVES ANY RIGHT TO A JURY TRIAL.
12. Governing Law
All matters arising out of this Agreement will be governed by the laws of South Africa. Any legal disputes will be resolved in the courts located in Cape Town, Western Cape, South Africa.
13. General Provisions
This Agreement is the entire agreement between you and us regarding the Services. If any part of this Agreement is found to be unenforceable, the rest will continue in effect. Neither party may assign this Agreement without the other's consent, except in the case of a merger or sale of assets. Notices to us should be sent to rocketcreationz@gmail.com. Notices to you will be sent to the email address associated with your account.